Lifecycle Services

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Lifecycle Services

Dingbo is dedicated to being there for you for the life of your machine. From testing your material in our in-house laboratory to determine the best solution for your needs, to providing a product manager to work one-on-one with you from sale through startup, to auditing your existing plant and providing process-engineered solutions to increase your efficiency, Dingbo provides 24/7 service and support so you get the quickest response to any inquiry.

Respond to Technical Inquiries within 1 Hour

Provide Design Solutions within 24 Hours

Domestic/Overseas Dispatch of Engineers within 72 Hours

Complaints will be Handled thoroughly within 24 Hours

Site Survey & Material Detection

Dingbo provides free-of-charge on-site exploration services for customers, including material testing and site evaluation. Dingbo also provides complete analysis reports and project instructions to ensure that the solution design better meets customer's requirements and has higher safety.

Profit Analysis

Owing to many years' experience in the mining industry gained through thousands of mine projects, we have deep understanding of every detail and every stage of mine projects. Dingbo provides detailed analysis of investment returns for customers, exhibiting in detail expenditure of each item, offering optimum investment advice, and accurately evaluating earnings from a production line, so that the customers can know about how much value each Dingbo production line can bring to them.

Projects Consulting

Dingbo process engineers are experts at suggesting the best equipment for existing operations and evaluating the solution most likely to improve the efficiency or capacity of your system. Based on our many years' experience on market development and project management, we provide specialized reconstruction services of production line for customers. Replacing old equipment with high-quality equipment greatly increases the output of production lines so that the customers can obtain huge return from relatively limited investment.

Solution Design

Dingbo's Product Development Team has a vast knowledge and a wealth of expertise developing solutions that will benefit our customers in the best possible way. The team is constantly researching new and inventive solutions to ensure our equipment meets your needs. They look at ways to create safer handling and maintenance practices, simpler operating procedures and machines for increasing efficiency. Each piece of Dingbo equipment is designed to give you peace of mind by requiring minimal maintenance while giving your operation maximum profitability. We want to be sure our products do exactly what we say they will when they get to your operation.

Reconstruction Project

Project Management

We assign a project manager for each project, who provides specialized project management services, including strict project progress management and Strict internal production management to ensure project to be finished on-schedule; Providing customers with detailed construction schedule and proposal to ensure construction of production line to be finished on-schedule.

Spare Parts Supply

Dingbo understands that when your equipment goes down, it doesn’t just cost you time, it costs you money. That’s why, when you choose Dingbo, you get more than great equipment, you get the industry’s best parts support. Dingbo has a good many warehouses of spare parts. High-quality spare parts ensure safe and stable operation of equipment. Rapid transport by air removes worry about production interruption loss.

Installation & Commissioning Services

We provide complete installation services for customers regarding site leveling, foundation drawing inspection, construction progress, team planning, installation instruction and commissioning to ensure smooth operation of production lines. In addition, we provide appropriate trainings for customers to achieve their satisfaction. Thanks to many years' experience on on-site management, production line is not difficult for Dingbo.

Operation Training

Our Team are specialists in their field and have decades of application experience. Our customers all over the world also benefit from this expertise, because we are happy to pass our knowledge on to them in our Dingbo training sessions. With our wide range of training programs on applications, operation, and technology, we train you and your employees to use your Dingbo machines effectively and profitably.

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